Product Care

The best method for cleaning your wool duvet inner is dry cleaning. Locate a reputable dry cleaner that specializes in handling wool items. Inform them that the item is a wool duvet inner and provide any specific care instructions that came with it.
Before sending your wool duvet inner for dry cleaning, inspect it for any rips or weak seams. This ensures that the duvet inner is in good condition before cleaning.
Hang the wool duvet inner on a clothesline or drying rack in a well-ventilated area. Avoid direct sunlight to prevent damage or discoloration. Ensure the duvet inner is evenly supported to prevent stretching or misshaping.
No, avoid using a tumble dryer or placing the duvet inner near direct heat sources. Heat can damage the wool fibers and affect the duvet's quality.
Store the wool duvet inner in a cool, dry place to prevent moth damage. Consider using a breathable storage bag to keep it in good condition.
Wool is odour resistant due to the fibre’s unique properties which means they rarely need cleaning — just shake and air outdoors. For deeper cleaning, dry-cleaning is best. Perhaps we should mention the sanitizing process the carded sliver goes through prior to crimping. The Joma wool goes through a soft sanitizing process to assist with eliminating any natural wool smell.
• Dry-clean only. • Do not bleach. • Do not machine wash. • To refresh your wool duvet inner, simply take it outside, shake it well, and hang it in a light breeze, away from direct sunlight. • To dry wool duvet inners, it is best to lay them flat (without stretching) on clean towels. • If you need to store your wool duvet inner, keep it in a cool, dark location, stored in an airtight container or bag.
As some bedding covers high-friction areas like mattress protectors, it’s important to rotate your bedding between several sets to avoid wear and tear accruing and so as not to result in a shorter than usual life. Rotating also ensures loft remains even.
Mattress protector dimensions here.
Yes, we do. Pay later by using the LAYBUY option at checkout and your bedding will be sent to you straight away.
Yes, we do. Just return your item/s within 7 days of purchase for a full refund. We just ask that you pay for shipping (both ways). However, the bedding MUST be in un-used/re-saleable condition.
What do the certifications mean? JOMA WOOL • Oeko-Tex 100: certified free from harmful substances • NZFAP (New Zealand Farm Assurance Programme): Joma Wool is a Member of NZFAP, providing assurance that the farms we source our wool from follow strict origin and farming welfare standards. • ORITAIN: Proven Origin / Forensically Verified: Joma Wool is proven to be of genuine New Zealand origin.